omnichord Privacy Policy

1. Data We Collect

We collect different types of information to provide and improve our services safely and effectively:

• Account Information: When you register, we collect your full name, email address, date of birth, and other identification details required for age verification and legal compliance.
• Device and Browser Data: Information about the device, IP address, browser type, operating system, and session activity for security and performance monitoring.
• Payments Data: Records of deposits and withdrawals made through Philippine Peso payment channels to verify transactions and prevent fraud.
• Cookies and Tracking: Cookies and similar technologies are used to personalise your experience, keep you logged in, and analyze platform usage.
• Usage Data: Data regarding your interaction with games, betting markets, and platform features helps us improve our services.

2. How We Use Your Data

Personal data collected is used for the following purposes:

• To create and maintain your account and provide access to platform features.
• To process financial transactions securely and comply with anti-money laundering laws.
• To communicate important updates, offers, or changes relevant to your account or our services.
• To monitor and enhance platform security, detect unauthorized access, and prevent fraudulent activity.
• To improve the platform by analyzing usage patterns and customer feedback.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience on omnichord. These technologies help us remember your preferences, login state, and provide personalized content and advertisements. You can control cookie preferences through your browser settings, but disabling cookies might limit certain platform functionalities.

4. Data Storage and Security

omnichord takes data protection seriously and employs technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. Data is stored securely on servers located according to applicable regulations, and access is restricted to authorized personnel only.

5. Sharing Data With Third Parties

We do not sell your personal information. However, your data may be shared with trusted third-party service providers who help us operate the platform, including payment processors, identity verification services, and security providers. All third parties are bound by confidentiality obligations and must use your data only for the specified purposes.

6. Your Rights as a User

You have rights over the personal data you provide to omnichord, including:

• Accessing and obtaining a copy of your data we hold.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal data, subject to legal or regulatory retention requirements.
• Objecting to certain processing activities or requesting restrictions.

Requests regarding your data can be submitted through the contact details provided in the FAQ section.

7. Protection of Minors

Access to omnichord’s services is strictly limited to persons aged 18 or older. We do not knowingly collect personal data from minors, and if discovered, such data will be deleted immediately and access revoked.

8. Changes to This Privacy Policy

omnichord may update this Privacy Policy from time to time to reflect changes in legal requirements or platform practices. We encourage regular review of this page to stay informed. Continued use of the platform after changes implies acceptance of the updated terms.

9. Contacting Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact our support team at support at omnichord.org.